Domestic FAQ's

All of the most common questions... and their answers.

IP ratings define the levels of protection against both solids and liquids in electrical enclosures. The ratings widely accepted as ‘waterproof’ for most general purposes are IP65, IP66, and IP67. For more information please visit our IP Rating Guide.

Colour temperature is a scale that measures how warm white or cool white the light source is. The colour temperature is measured in degrees Kelvins. The higher the number of Kelvins is the warmer the light colour is. For more information please visit our Colour Temperature Guide.

LED’s brightness is rated based on Lumens whereas Watts are measuring energy consumption. In other words, the electricity bill is a charge for the number of Watts or energy consumed. LEDs are designed to use less energy so they have a lower Watt rating thus the Lumens rating gives a more accurate indication of LEDs brightness. 

To eliminate the flickering it is very important to use the appropriate for dimming quality LED lamps and drivers. It is, also, important to use a compatible dimmer switch to avoid any potential flickering. Dimmer switches come with a minimum compatible load which is the amount of Watts the dimmer can process. In a lot of cases, the LED lamps are not powered enough to meet the minimum requirement as they consume a low amount of energy and fewer Watts. To test that a standard lamp can be added into the circuit. If that makes the flickering to stop then it is a loading issue on the dimmer which can be solved by adding a Resistive Load (RESLOAD). The RESLOAD tricks the dimmer into thinking that is dimming a lamp that has more Watts than what the LEDs have.

Yes, LEDs can be used with dimmer controls. The LED lamps work on dimmer only when the LED bulb, the switch, and the driver are designated for dimming. 

LEDs are designed to run on low voltage, 120 – 240 Voltage. However, most places supply a higher voltage. An LED’s driver main purpose is to rectify higher voltage or current fluctuations. LEDs are rated to operate within a certain current range so too much or too little current can make the light output to degrade faster due to higher temperatures within the LED. 

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Welcome

Welcome to the LSO very own support channel. We want to make lighting less technical and more valuable for you. The Hub provides a breakdown on all things LED lighting related. Useful tips and tricks and on-site support with a BrightSpark Expert that you can phone, email or even live chat with a time that suits you.

Keep an eye out for our BrightSparks. These are our experts on what you need to know. Click on the links to get help whenever you need it. 

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